What is ACH Pay?
ACH is a digital payment solution that provides our guests with a convenient way to pay for their online orders with their mobile devices. When your guest places an order, they’ll receive an SMS text message with a link to add their payment information and authorize payment for their order
What is Stronghold?
Treez and Stronghold have partnered to offer a fully-integrated, compliant ACH payment solution. As you already know, Treez offers eCommerce and point of sale. To put it simply, Stronghold oversees the financial and technical aspects of the integration that make the digital transactions possible. You can read more about the company here.
Is Treez Pay ACH powered by Stronghold secure?
Yes, confidential customer banking details are not accessible by the dispensary, Treez,or Stronghold. To complete a mobile payment via Treez Pay ACH, customers simply log in to their online banking provider once by entering their credentials (login & password), and by doing so, are protected by the same level of security their banking institution provides.
With this process, there is no new account creation (security exposure) required and it piggybacks on existing banking-level security. Additionally, 2-factor authentication is utilized to safeguard against fraudulent activity, the ACH purchase maximum is limited to $999 to reduce exposure, and Treez Pay ACH charges always appear transparently on bank statements.
How to pay for an order using ACH?
When a customer places an order on your Treez eCommerce menu or through any Treez-integrated menu partner, they’ll receive a text message with a link to Stronghold. At that link, they’ll be able to securely sign-up or log-in through their selected banking provider. Once the customer is in their Stronghold account, they’ll simply need to confirm the items and total amount being charged to them, and tap Pay
Please keep in mind that once an order is submitted, you are subject to the full amount due. If there needs to be a Return/Refund conducted, it will result with In Store Rewards Credit for future orders or In Store Cash Refund.